Yes, We are fully CDPR compliant.

Yes. All pages on our site are SSL encrypted, which means any data transferring from and to the website is fully secured. Plus, we don’t even store your financial data and your personal information such as your address and email are stored in an encrypted database as well.

No, We don’t charge any sales tax or any other tax/fee for that matter. If the product is imported, we will cover the import tax and/or duty.

What you see at your order page is what you will pay.

No.

For example, if the quantity discount is 50, the purchased quantity of 30 for each color will not qualify for the quantity discount.

Yes, you can. But each color/size you purchased must meet the minimum purchase quantity separately.

You can track your order right at your account page. We will also email you the tracking number once the order is shipped.

We have special agreement with our shipping carrier, that’s why we can offer you free shipping. If we send under your account, we can no longer offer free shipping.

No. We can only ship to physical address

No. We can only ship to physical address

Yes.

Simply go through the checkout steps as normal, then choose “Purchase Order” as the payment method. Provide your P.O number and other requested information shown on the page. Once the order is confirmed, an invoice will be emailed to the email address specified. Please send your payment to the address on the invoice. Once we received your check, the order will be changed from “on hold” status to “processing”, and it will be sent to our production team for production.

We accept all major credit cards, as well as Paypal

We can also accept P.O  and checks for schools, certain non-profit groups, and government organizations.

We will re-run the order or issue you a full refund.

Once you done revising your e-proof, simply visit your account’s order page, you will notice that the order is revised to “pending payment” status. Once payment is received, we will assume that you have approved the final proof and send your order for production

Yes, please simply reply to the email you received, and we will reply back the revised poof.

Because colors differ on monitors, the received product’s color may slightly differ from the proof’s color.

Yes, simply place the order as normal, then select “send me a proof first” as the payment method at the last checkout step.

No. The free sample is just to show the quality of our goods and work. It will have some random logo on it.

We will send you an e-proof for you to approve. Please note that the colors of the proof as shown are approximate and will differ on each computer monitor.

If it’s not sent to production, Yes (normally within 4 hours after order received). If it’s in the production process already, NO.

Yes, if your order hasn’t started the production yet. Normally we will process and send your order to production within 4 hours after receiving it.

Once the production started, we are not able to make any change.

It’s 7 days for production and 7 days for shipping for our standard free shipping option.

For some of our products, you can pay extra expedite fee to reduct the production to 4 days and the shipping time to 5 days.

 

 

The best and fastest way to get a quote is through our online ordering system where you can get the price right away.

 

Of course, if you need a special order or any other special request, you can contact us HERE.

Our headquarter is located in Los Angles, CA and our production facility is located in Hongkong.

Of course!

All samples are free, with a minimal shipping fee. This shipping fee is just there to make sure you are truly a intend customer, and will be credited back to you once an actual order is made.

Unlike our competitor, we DO NOT have any set-up charge or special processing fee.

Free!

Yes, All products on our site are free shipping. No any addtional charge

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